Feedback Shapes the Care We Give
Keepsake Kottage is proud of our history and the lives we take part in. We appreciate the feedback we receive and take all comments to heart.
“Keepsake Kottage, we feel like they have taken excellent care of my dad and keeps us informed of any needs or changes. The staff treats my dad with great care and empathy. It’s comforting to see how they interact with my dad. The nursing staff is organized and always willing to listen and answer any questions they might have. As a family, we feel like our dad couldn’t be in a more capable, caring place.””
“My mother came to Keepsake Kottage from Skilled Nursing, she suffers from middle Alzheimer’s/dementia. Her greatest fear has been to be put into a nursing facility. Honestly, as sappy as it sounds, I stumbled into a Keepsake Kottage home on a Sunday morning while my husband was asking for prayer during Sunday School. It was light, bright and intimate with a definite family atmosphere. Mom moved in on Wednesday of that week. They work so hard to care for the residents. Mom is content, we feel like it was an answer to prayer. ”
“When it became obvious that we would need care for my mother outside our home, we visited numerous places before deciding on Keepsake Kottage. I love that they have only a few patients living in a residential house with 2 caregivers on duty at all times. The owner and staff are very responsive to her needs and quickly reply to any concerns that I might have regarding her care. She is treated with respect and like a member of her new family. I have recommended Keepsake Kottage to many friends with aging parents because I am extremely satisfied with their performance over the last 1 1/2 years. I am also happy that mom can remain there thru the remainder of her life instead of transferring to another facility. In summary, I am very pleased with the choice we made to entrust them with mom’s everyday needs.”